1. Introduction

Matjhabeng Local Municipality ("we," "us," or "our") collects personal information through our Events Management System in compliance with the Protection of Personal Information Act (POPIA) (Act 4 of 2013). This policy explains how we handle your data when you RSVP to municipal events.

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2. Information We Collect for Events

When RSVPing to events, we collect:

• Contact Details: Name, email, phone number
• Demographic Information: Title, occupation, institution (optional)
• Event Preferences: Attendance status, dietary requirements (if applicable)
• Accessibility Needs: Special accommodations required

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3. Purpose of Data Collection

Your information is used exclusively for:

• Event planning and capacity management
• Personalized event communications
• Accessibility and dietary accommodations
• Post-event follow-up surveys (optional)

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4. Data Retention

We retain your information:

• For 3 months after the event for follow-up purposes
• Anonymized attendance data may be kept indefinitely for reporting
• You may request early deletion (see Section 6)

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5. Data Sharing

Your information is shared only when necessary with:

• Event Venues: Only relevant details (e.g., dietary needs)
• Emergency Services: Attendance lists for safety purposes
• No commercial third parties will receive your data

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6. Your Rights

Under POPIA, you may:

• Update your RSVP details anytime via our portal
• Request a copy of your event registration data
• Withdraw attendance and request data deletion (pre-event)
• Opt-out of future event communications

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7. Security Measures

We protect your data with:

• Encrypted data transmission (SSL/TLS)
• Restricted access to event staff only
• Secure storage on municipal servers

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8. Contact Information

For event data inquiries:
📧 Events Coordinator: mlm_events@matjhabengmunicipality.co.za
📞 Phone: (057) 391 3200
🏢 Address: Civic Centre, Welkom, 9459